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Your first steps with
VEEV NOW ULTRA

Learn everything about your start with VEEV NOW ULTRA: how to use your device properly, and tips and tricks for the best possible experience.

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VEEV ONE
VEEV NOW ULTRA icon hover: VEEV NOW ULTRA icon

VEEV NOW ULTRA
How to use your VEEV NOW ULTRA for the first time

Enjoying uniquely vibrant VEEV NOW ULTRA flavours, from fruit to mint to tobacco, is easy.

1. Prepare:
Unbox your new VEEV NOW ULTRA device, remove the top silicone cap and ensure that the air flow channels at each side are free from any blockage.

2. Vape:
Start puffing: the device will automatically activate without any buttons thanks to the puff-activated technology. The LED lights will fade in and out during usage. To indicate your VEEV NOW ULTRA device is nearly empty, the light will become less bright when puffing.

3. Dispose:
Once you’re done, simply stop puffing and the device will turn OFF automatically. No need to let it cool down: keep the top cap silicone for transportation or storing your device and just keep going with your day.

TIPS AND HINTS
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How to clean your VEEV NOW ULTRA

VEEV NOW ULTRA is designed for simplicity and convenience of use. Therefore, there is no maintenance needed, no cleaning, no charging, no refilling. However, when needed, you can use a dry cloth to clean the mouthpiece. In case of contact with leaking e-liquid from VEEV NOW ULTRA, wash the affected area immediately with soap and water.

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How to best puff with your VEEV NOW ULTRA

The best way to vape with VEEV NOW ULTRA is to take smooth puffs with normal drawing pressure. Intense vaping can draw e-liquid out from the reservoir, which may result in the e-liquid leakage. 
Additional information: 
VEEV NOW ULTRA is simple and convenient to use. Each device is ready to go with no buttons and puff-activated technology. Thanks to its translucent mouthpiece you can easily check your liquid levels. Finally, the new low liquid detection system is designed to prevent burnt taste.

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VEEV NOW ULTRA best storage conditions

To best maintain your device, do not expose this product to excessive temperatures or moisture. The operating temperature of VEEV NOW ULTRA falls within the range of 0°C–40°C. 
If the device temperature is outside this range, all of the device LEDs will blink white twice and then switch OFF. Replacement of the device is not necessary. Just bring the device back to the operational temperature range.

Got a question?
Find the answer in our FAQs.
See FAQs
Something we haven’t covered?

There are several ways you can reach us. Our customer care service is available for you:
Monday to Friday, 8 a.m. to 8 p.m.
Saturday 9 a.m. to 6 p.m.
(Public holidays excluded)

 

 

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Write to us (contact.ch@veev-vape.com).
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Would you prefer to talk over the phone with us?
Call our phone support line
(0800 050 000*) .
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*Some fees may apply, please speak to your network operator.

This product can harm your health and is highly addictive. Only for use by adults. The sale of nicotine products to persons under the age of 18 is prohibited. The distribution of nicotine products to persons under the age of 18 is prohibited. Offenders are subject to criminal prosecution.​