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Care you can count on

VEEV ONE icon hover: VEEV ONE icon

VEEV ONE
VEEV NOW ULTRA icon hover: VEEV NOW ULTRA icon

VEEV NOW ULTRA
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First Steps

Learn how to use your VEEV ONE device and find quick tips.

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Troubleshooting

Sometimes a quick fix is all it takes: let us help you to troubleshoot your VEEV ONE device.

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FAQs

Find a response to your most common questions.

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Something we haven’t covered?

There are several ways you can reach us. Our customer care service is available for you:
Monday to Friday, 8 a.m. to 8 p.m.
Saturday 9 a.m. to 6 p.m.
(Public holidays excluded)

 

 

 

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Send us an email
Write to us (contact.ch@veev-vape.com).
Our inbox is never
too full.
Send us an email
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Give us a ring
Would you prefer to talk over the phone with us?
Call our phone support line
(0800 050 000*) .
Get in touch

*Some fees may apply, please speak to your network operator.

This product can harm your health and is highly addictive. Only for use by adults. The sale of nicotine products to persons under the age of 18 is prohibited. The distribution of nicotine products to persons under the age of 18 is prohibited. Offenders are subject to criminal prosecution.​