How to use your VEEV ONE
for the first time.

Unbox
Get ready for a new experience with VEEV ONE and make sure you have everything you need before starting: the device, a manufacturer-approved charging cable with a certified AC power adaptor and your favorite VEEV ONE consumable.
Prepare
Insert the VEEV ONE pod into your device. Aromatic, cooling, fresh or warm: swap your flavours and get ready to enjoy your next experience.
Switch ON
Make sure your VEEV ONE is charged enough to start the experience. Before first use, turn on your device by pressing and holding the ON/OFF button for three seconds, then release. Four white lights will turn on slowly to indicate that the device is ready for use.
Vape
It’s simple: just start puffing! Take smooth puffs with normal drawing pressure to ensure the ideal vaping experience with VEEV ONE.
You can always change the VEEV ONE pod while your device is turned on.
Turn OFF
If VEEV ONE is unused for three seconds, it will automatically go in sleep mode to save battery.
You can manually turn off the device by pressing the ON/OFF button for three seconds until all the status lights fade out.

Tips and Hints

With VEEV ONE, you always know when it is time to charge. You can easily check the charge level of the device by briefly pressing the ON/OFF button: four white lights will turn on to indicate the status of the battery.

One white LED on = 25%–1% charged

Two white LEDs on = 25%–50% charged

Three white LEDs on = 50%–75% charged

Four white LEDs on = >75% charged

To ensure proper aerosol delivery, air needs to be always able to flow through your device. When puffing, make sure that the two airflow holes, placed on the side of your device, are not covered by your fingers or any other blockage.

You can easily change the VEEV ONE pod while your VEEV ONE device is turned on, at any time and while on the go. When a new VEEV ONE pod is inserted, status lights will turn on slowly to indicate that the device is ready for use. What’s more, there is no flavour aftertaste from one pod to another.

Something we haven’t covered?

There are several ways you can reach us. Our customer care service is available for you:
Monday to Friday, 8 a.m. to 8 p.m.
Saturday 9 a.m. to 6 p.m.
(Public holidays excluded)

Send us an email

Write to us (contact.ch@veev-vape.com).
Our inbox is never
too full.

Send us an email

Give us a ring

Would you prefer to talk over the phone with us?
Call our phone support line
(0800 050 000*) .

Get in touch

*Some fees may apply, please speak to your network operator.

This product can harm your health and is highly addictive. Only for use by adults. The sale of nicotine products to persons under the age of 18 is prohibited. The distribution of nicotine products to persons under the age of 18 is prohibited. Offenders are subject to criminal prosecution.

How to use your VEEV ONEfor the first time.

How to use your VEEV ONE
for the first time.