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Terms and conditions
The website www.veev-vape.com is owned by Philip Morris ApS and the following Terms of Service are for the use of it. The following terms “we”, “us” and “our” refer to Philip Morris ApS (“Philip Morris”).
1. Conditions related to the website www.veev-vape.com
www.veev-vape.com (the “Website” or “veev-vape.com”) as well as the products offered for sale on the Website are exclusively for consumers that are at least 18 years old and are residents of Denmark. Only individuals who are registered on the website are eligible for full access and for purchasing products (“Customer”).
GENERAL CONDITIONS
www.veev-vape.com as well as all other websites (following the “Websites”) and applications (following “Apps”), added by Philip Morris afterwards, are being made available to customers under the present terms of use (following the “General Conditions”).
I. Applicable provisions for all Philip Morris ApS websites and apps
1. Scope of applicability
Existing General Terms apply exclusively to Websites and Apps developed by Philip Morris ApS and not for other websites and apps, in particular, not for websites and apps of Philip Morris International Management S.A., for them apply other General Terms.
By using Websites and/or Apps of Philip Morris ApS, the customer automatically agrees to the General Terms as well as to any changes that might be done to Websites and/or Apps later on.
2. Access, password
Websites and/or Apps are meant specifically to customers of tobacco products and tobacco surrogates who live in Denmark and are at least 18 years old. In order to receive access to Websites and/or Apps, customer have to verify his identity, age and residence. Moreover, customer has to register and choose a username and a password that are only meant for personal use. This safety information cannot be passed to a third person/party. This measure serves to prevent an unauthorized third person/party usage. As the user of Websites and/or Apps, the customer is obliged to fulfill all necessary measures, and keep his username and password secret.
Customer is obliged to inform Philip Morris ApS immediately if there is a reason to believe that (i) someone knows the password or the username, or (ii) his password or username are being used unauthorized. Customer shall be liable for all damage that has been caused by the use of his username or password. Philip Morris ApS accept no liability whatsoever for any damage that has been caused by the transmission of the password and/or the username of the customer to a third person/party.
3. Usage of Websites and/or Apps
Websites and Apps can only be used in Denmark.
Websites and/or Apps as well as the whole content (in particular, software, files, designs, graphic and data) are the property of Philip Morris ApS and are being protected by copyright and trademark laws. Philip Morris ApS. explicitly prohibits any unauthorized use of Websites and/or Apps, in particular (i) any kind of usage of Websites and/or Apps or their content for industrial or commercial purposes, and (ii) the reproduction, copy, provision to third parties, communication, distribution, transmission, alteration, licensing, disposal or any other commercial exploration of Websites and/or Apps, their content, texts, text segments, still and moving images, audio files, software, products other services as well as well as all other data and information, without a prior written consent of Philip Morris ApS.
4. Warranty exclusion
Philip Morris ApS does not accept any liability or warranty whatsoever regarding (i) the correct functioning of Websites and/or Apps., (ii) the accessibility and usability of Websites and /or Apps, (iii) the completeness, accuracy and topicality of the content, information and data of Websites and/or Apps, (iv) the flawlessness of websites and /or apps or its contents, in particular, absence of viruses or absence of other malware, and (v) non-existence of specific features that could be possible awaited from websites and/or apps and their content.
Customer is at his own discretion and his own risk accessing Websites and/or Apps and using or downloading their content. Should here from result any loss of data or any damage to customer’s IT-system, Philip Morris ApS does not bear any liability for it.
Philip Morris ApS is neither obliged to supply or provide any services, data or information, nor to address any technical or legal conditions that are necessary for the use of Websites and/or Apps and their content within and outside Denmark. Websites and/or Apps are not intended for use outside of Denmark.
Philip Morris ApS reserves the right to change, correct, cut, complement and/or delete Websites and/or Apps and their content at any time without leaving the previous version available.
Our Websites and/or Apps can contain links to third party websites that are neither coordinated nor monitored by Philip Morris ApS.Philip Morris ApS assumes no liability for the content and the adherence to the legal data protection regulation on the part of the operator of the linked websites or apps.
5. Liability disclaimer
Philip Morris ApS assumes no liability for possible damage, including loss of profit, data loss, business interruptions and all other damage of any nature, that could result from the use of Websites and/or Apps and their content as well as, in particular, the usage of documents and/or Apps contained therein. Philip Morris ApS also assumes no liability for possible damage that could arise due to fact that it is not possible to purchase or delivery items or Products that are related with Websites and/or Apps.
6. Agreement of collection of personal data
Customer authorizes Philip Morris ApS, in the context of our commercial activity in the broadest sense of it, that is, in the production, promotion, distribution and usage of tobacco products and tobacco surrogates, to pass, save, process and use, in particular to check if the internal guidelines are being followed, the personal data related to visiting and using Websites and/or Apps. Customer authorizes Philip Morris ApS to use the information in order to contact customer regarding participation in tobacco product related research projects, provide customer information about introduction of new projects, change of packaging of our products, promotional events, any kind of marketing activities, about current or future legislation, as well as possible legislative proposals related to tobacco products and tobacco surrogates. Customer also authorizes Philip Morris ApS to contact the customer for surveys or similar purposes. Philip Morris ApS may contact customer by e-mail or phone. All e-mails contain a link to unsubscribe from future e-mails and during phone calls, Customer may unsubscribe from future phone calls.
Customer authorizes Philip Morris ApS to consult and to use publicly available information on social networks where customer is registered at. This would be done in order to develop a better understanding about customer's interests and to adjust the better the communication and activities offered to customer. In case customer doesn’t want that Philip Morris ApS consults and uses the information publicly available on social networks, customer can use deactivate the option “I accept that Philip Morris ApS consults and uses the publicly available information made available by myself on social networks” under “My Profile”.
Furthermore customer's data will be handled with the provisions of Article 7 that regulates the personal data security, under General Conditions. Using either the free-of-charge phone number 80 32 27 27 or the specially for this purpose intended function in the email, customer can at any time recant agreement so that he is not anymore being contacted by the label the information was provided from.
Customer confirms that the personal data he has used while using Websites and Apps from Philip Morris ApS are correct. Customer is obligated to update all information in case it changes.
7. Data security
Collection, handling and usage of the data that customers enters when visiting and using the Website and/or Apps of Philip Morris ApS shall be pursuant to the following terms and conditions:
a) Privacy protection
Philip Morris ApS fully respects the privacy of its customer. We are committed to protect the private information that customer has shared either by visiting and using our Websites and/or Apps or through filling out a customer card. General terms contain a description about the personal information we collect, how we use it and with what third parties we at best would share it. They also contain the measures we take in order to assure data security.
b) Collected personal data and it’s usage
In order to be added to our customer database, every customer has to be a consumer of tobacco products and tobacco surrogates, be at least 18 years old and live in Denmark. Furthermore he has to share with us his name, address, email-address and date of birth. Every customer can provide further information about himself (for example, through participation in a customer survey) or his contact data (for instance, his landline and mobile phone number), so that we can communicate with him. When customer is visiting our Website and/or Apps, his browser is automatically sending us his IP Address (internet protocol) and further details (for instance, what type of internet browser is he using) so we can immediately check if the customer actually is in Denmark while he is using a Website and/or Apps. We do not use cookies on the system of customer for collecting private data.
c) Restrictions for transferring/handing over personal data
Information that customer provides either by using Websites and/or Apps or that customer has himself made online publicly available will not be handed over to third person/party without customer’s acceptance. We are however entitled to share this information with our associated companies (for example, Philip Morris International Management S.A.) and with enterprises that we have, in our own name, authorized through our service deliveries, as well as with independent research bodies for non-commercial purposes. With us associated companies or their service deliveries can have their registered office abroad; however, the processing of data by them is bound by contract and limited to required activities under service deliveries under our name and underlie security obligations. Philip Morris ApS, its service providers and associated enterprises can however disclose information about customer, if it is based on legal reasons or is being requested by authorities. If customer commits a statutory violation against a Website and/or App (or there is a suspicion that it might occur), Philip Morris ApS has the right to provide his identity and contact information to requesting authority.
d) We protect personal data
Personal data security is one of our priorities. We take all reasonable measures of administrative and technical level to avoid any transmission, usage, change or deletion of the personal data that customer has provided us by visiting or using our Website and/or Apps. We are using the SSL-Protocol (SSL=Secure Socket Layer) as well as digital encodings and other technologies that help us to secure customer’s personal data.
8. Participants with a temporary access to websites and apps
Every customer that wants to use websites and apps permanently, has to prove that he is an adult and is a consumer of tobacco products and tobacco surrogates, and lives in Denmark. It is for this reason the customer, has to confirm age using MitID. A temporary access will be available prior to be the MitID confirmation.
9. Miscellaneous
Philip Morris keeps the right to change General terms and the Terms of Use of the website and/ or apps at any time at its own discretion. Customer is obliged to regularly check the respective current version of the General Terms and Terms of Use.
In case one or more regulations from General Terms or Terms of Use is declared invalid by a court, the effectiveness of the rest of the General Terms and Terms of Use remains unaffected.
The French version of the General Terms and Terms of Use is relevant.
In case of questions related to our General terms or Data security Policy, the customer can contact us using the following free-of-charge phone number: 80 32 27 27. Questions can be also sent in a written way to Philip Morris ApS, Copenhagen Towers, Ørestads Boulevard 108, 3.sal, 2300 Copenhagen S. Customer accepts that the General Terms and Terms of Use are a subject to Danish Law and is a place of jurisdiction Copenhagen (Denmark).