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VEEV NOW ULTRA device on a vibrant green V logo background

Your first steps with

VEEV NOW ULTRA

Learn everything about your start with VEEV NOW ULTRA: How to use your
device properly, as well as tips and
tricks for the best possible experience.
 

How to use your VEEV NOW ULTRA for the first time

Enjoying uniquely vibrant VEEV NOW ULTRA flavors, from fruit to mint is easy.

  1. Prepare:
    Unbox your new VEEV NOW ULTRA device, remove the top silicone cap and ensure that the air flow channels at each side are free from any blockage.
  2. Vape:
    Start puffing: the device will automatically activate without any buttons thanks to puff-activated technology. The LED lights will fade in and out during usage: to indicate your VEEV NOW ULTRA device is nearly empty, the light will become less bright when puffing.
  3. Recycle 
    When the light pulses red and white during puffing and there's no vape, it signals that your VEEV NOW ULTRA device is out of battery. If the LED light does not activate when puffing, it means the battery is fully depleted. VEEV NOW ULTRA device must not be disposed with household waste. Recycle responsibly.
VEEV NOW ULTRA disposable vaping device lengthways with red ring around the mouthpiece

TIPS AND HINTS

Image showing how to clean your VEEV NOW ULTRA device with hand washing

How to clean your VEEV NOW ULTRA

VEEV NOW ULTRA is designed for simplicity and convenience of use. Therefore, there is no maintenance needed, no cleaning, no charging, no refilling: however, when needed, you can use a dry cloth to clean the mouthpiece. In case of contact with leaking e-liquid from VEEV NOW ULTRA, wash the affected area immediately with soap and water.

Number of puffs in VEEV NOW ULTRA device image with puff visuals

How to best puff with your VEEV NOW ULTRA

The best way to vape with VEEV NOW ULTRA is to take smooth puffs with normal drawing pressure. Intense vaping can draw e-liquid out from the reservoir, which may result in the e-liquid leakage.
Additional information:
VEEV NOW ULTRA is simple and convenient to use. Each device is ready to go with no buttons and puff-activated technology. Thanks to its translucent mouthpiece you can easily check your liquid levels. Finally, the new low liquid detection system is designed to prevent burnt taste. 

Secure and safe icon for VEEV NOW ULTRA Storage instructions

VEEV NOW ULTRA best storage conditions

To best maintain your device, do not expose this product to excessive temperatures or moisture. The operating temperature of VEEV NOW ULTRA falls within the range of 0°C - 40°C.
If the device temperature is outside this range, all LEDs of the device will blink white twice and then switch OFF. Replacement of the device is not necessary. Just bring the device back to the operational temperature range

Got a question
Find the answer in our FAQ's.

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There are several ways you can reach us.

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Your question might have already been asked before. Browse our FAQs to see if there’s an answer waiting for you.

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Give us a ring

Sometimes you just want to ask a question in person. We get it. That’s why our phone support line connects you directly to a VEEV customer care agent.

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This product is not risk free and contains nicotine, which is addictive. Only for use by adults.