Can you tell me why I cannot start my VEEV ONE experience?

If you have issues starting your vaping session, there might be several reasons:

· The device is not charged

· You press & hold the button during vaping

· There is no e-liquid left in the VEEV pod

· Device malfunction

· VEEV ONE pod leaks

If your device is not starting, please, check the following:

· Charge your device with a certified AC power adaptor you obtained from a reputable source and the VEEV One USB Cable.

· To start the experience, press the button only once and do not hold the button while vaping

· Ensure the VEEV ONE pod has e-liquid in it. If not, replace by a new pod

Reset your device by pressing the button for 10 seconds [How to reset?]

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Prohibition on the sale of vaping products to minors under the age of 18

Proof of majority of the buyer is required at the time of the online sale

CODE DE LA SANTÉ PUBLIQUE, ART. L3513-5 ET R.3515-6

This product is not risk free and provides nicotine, which is addictive. Only for use by adults who would otherwise continue to smoke or use other nicotine products.

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