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Health Canada warning: Vaping products contain nicotine, a highly addictive chemical.
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Your first steps
with VEEV ONE.

Get started with VEEV ONE.
Learn how to use your device properly, as well as tips for the best possible experience.

VEEV on the floor with green cloth
How to use VEEV

Using VEEV ONE
for the first time.

1.Unbox
Get ready for a new experience with VEEV ONE. Make sure you have everything you need before starting: the device, a manufacturer-approved charging cable with a certified AC power adaptor and your favourite VEEV ONE pod.

2.Prepare
Insert the VEEV ONE pod into your device. Choose from a range of flavours from icy-mint and icy fruit to non-icy tobacco and fruit and get ready to enjoy!

3.Switch ON
Make sure your VEEV ONE is charged enough to start the experience. Before first use, turn on your device by pressing and holding the ON/OFF button for three seconds, then release. Four white lights will turn on slowly to indicate that the device is ready!

4.Vape
Take smooth puffs with normal drawing pressure to ensure the ideal vaping experience with VEEV ONE. You can always change the VEEV ONE pod while your device is turned on.

5.Turn OFF
If VEEV ONE is unused for three seconds, it will automatically go in sleep mode to save battery. You can manually turn off the device by pressing the ON/OFF button for three seconds until all the status lights fade out.

Tips

Green VEEV device with green accessories and background

Battery check.

With VEEV ONE, you always know when it is time to recharge the device.
You can easily check the charge level by briefly pressing the ON/OFF button: four white lights will turn on to indicate the status of the battery.

  1. one white LED on = 25% - 1% charged
  2. two white LEDs on = 25% - 50% charged
  3. three white LEDs on = 50% - 75% charged
  4. four white LEDs on = >75% charged
Green VEEV device with green accessories and background

Don’t cover airflow holes.

To ensure proper aerosol delivery, air needs to be always able to flow through your device: when puffing, make sure that the two airflow holes, placed on the side of your device, are not occluded by your fingers or any other blockage.

Green VEEV device with green accessories and background

How to change your VEEV ONE pod.

You can easily change the VEEV ONE pod while your VEEV ONE device is turned on, at any time and on the go. When a new VEEV ONE pod is inserted, status lights will turn on slowly to indicate that the device is ready for use. What’s more, there is no flavor aftertaste from one pod to another.

 Spring Green VEEV ONE pod vape device
 Spring Green VEEV ONE pod vape device

That’s not all. There’s more useful information in our VEEV User Guide.

Our VEEV User Guide will let you delve deeper into how your device works and how to use it.

Download our VEEV User Guide.

Download our
VEEV User Guide.

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