Your first steps
with VEEV ONE.
Get started with VEEV ONE.
Learn how to use your device properly, as well as tips for the best possible experience.
How to use your VEEV
Remove the seal tab before using the VEEV pod.
Choose your flavour and insert the VEEV pod into your VEEV device. A quick vibration and light pulse will confirm the VEEV pod is correctly inserted.
Press the button for 1 second to turn on for first use. Once the lights stop pulsing, they will become constant white and show the battery level. You can start vaping.
If you don’t use your VEEV device, it will automatically turn off after 3 minutes to save battery. Alternatively, you can turn off your VEEV by pressing the button for 1 second until it vibrates, and the lights turn off.
Easy to use
Crafted for convenience
Prepare your VEEV pod
Remove the yellow seal tab
Insert the VEEV flavour pod into your VEEV
Press the button for 1 second to turn it on for first use
Enjoy your vape
Swap the flavours at any time
Crafted to charge fast
When lights go off
Time to charge
Your device is fully charged in less than 30 minutes*
*Average full charging time. Battery performance may vary over time and depends on personal consumption.
If not used, the device will turn off automatically after 3 minutes
Make it yours
Scan the QR code on the packaging and download the Q-Lab app
Discover many ways to tailor your vaping experience
Choose from 2 different cloud sizes
and from 5 vibration profiles
WARNING: Vaping products contain nicotine, a highly addictive chemical. Health Canada
That’s not all. There’s more useful information in our VEEV User Guide.
Our VEEV User Guide will let you delve deeper into how your device works and how to use it.
Using VEEV ONE
for the first time.
Get ready for a new experience with VEEV ONE. Make sure you have everything you need before starting: the device, a manufacturer-approved charging cable with a certified AC power adaptor and your favourite VEEV ONE pod.
Insert the VEEV ONE pod into your device. Choose from a range of flavours from icy-mint and icy fruit to non-icy tobacco and fruit and get ready to enjoy!
Make sure your VEEV ONE is charged enough to start the experience. Before first use, turn on your device by pressing and holding the ON/OFF button for three seconds, then release. Four white lights will turn on slowly to indicate that the device is ready!
Take smooth puffs with normal drawing pressure to ensure the ideal vaping experience with VEEV ONE. You can always change the VEEV ONE pod while your device is turned on.
If VEEV ONE is unused for three seconds, it will automatically go in sleep mode to save battery. You can manually turn off the device by pressing the ON/OFF button for three seconds until all the status lights fade out.
With VEEV ONE, you always know when it is time to recharge the device.
You can easily check the charge level by briefly pressing the ON/OFF button: four white lights will turn on to indicate the status of the battery.
- one white LED on = 25% - 1% charged
- two white LEDs on = 25% - 50% charged
- three white LEDs on = 50% - 75% charged
- four white LEDs on = >75% charged
Don’t cover airflow holes.
To ensure proper aerosol delivery, air needs to be always able to flow through your device: when puffing, make sure that the two airflow holes, placed on the side of your device, are not occluded by your fingers or any other blockage.
How to change your VEEV ONE pod.
You can easily change the VEEV ONE pod while your VEEV ONE device is turned on, at any time and on the go. When a new VEEV ONE pod is inserted, status lights will turn on slowly to indicate that the device is ready for use. What’s more, there is no flavor aftertaste from one pod to another.
Something we haven’t covered?There are several ways you can reach us.