What is in VEEV CARE PLUS?
First to know
Your device is not functioning ? Fix your VEEV with our online self-service tool or contact us at 0 800 292 292. We will confirm your eligibility and replace your device.
Rapid replacement
Your device is faulty and you are eligible to a replacement ? Our Customer Service (reachable at 0 800 292 292), available from 8am to 10pm 7/7, picks up fast and provides you with a personalized replacement solution.
Accident Coverage
Receive a replacement device even if you accidentally damage your VEEV device.* *Replacement 1 time of your device, in addition to the commercial warranty.
International Assistance
We support you beyond boundaries with a dedicated Customer Service. Call at 00 800 2559 2559 and you be taken care of by a French speaker agent.* *Only available in countries where VEEV is already sold.
VEEV COACH
Need support using your VEEV vape? How about some tips and tricks? Just ask your VEEV Coach. They're ready to help.