VEEV CARE PLUS is a guaranteed service offer for use in all circumstances.


2 years commercial warranty

Your device is not functioning? Fix your VEEV device with our online self-service tool or contact us at 0800 292 292. We will confirm your eligibility and replace your device.

Rapid replacement

Your device is faulty and you are eligible to a replacement?* Our customer service (reachable at 0800 292 292), available from 8am to 10pm 7/7, picks up fast and provides you with a personalized replacement solution. *See CARE PLUS terms and conditions.

Accidental damage

Receive a replacement device even if you accidentally damage your VEEV device*. *Replacement 1 time of your device, in addition to the commercial warranty.

International Assistance

We support you beyond boundaries with a dedicated customer service*. Call at 00 800 2559 2559, type 33 and you be taken care of by a French speaker agent. *Only available in countries where VEEV is already sold.

Personalized support program

Benefit from a personalized support with a VEEV Coach. He will follow you in your first steps with your VEEV and will give you advice and tips for using your VEEV.

Get more support with CARE PLUS

  • A guaranteed service offer for use in all circumstances.
  • Get a 2 years commercial warranty, a rapid replacement, an accidental coverage and so much more.
  • Add your device to your account and activate VEEV CARE PLUS.