Friends Smoking the IQOS 3 Multi

VEEV SUPPORT

  • How to use your VEEV?

    Follow these steps to learn how to use your VEEV device.

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  • Online self-diagnostic

    Get support to fix your VEEV device with our online VEEV self-service tool in a few steps.

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VEEV web App

Discover all the connected features of the VEEV web app.

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Frequently asked questions

We are here to help. Get the support you need to solve issues with your VEEV.

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Get more support with VEEV Care Plus

  • A guaranteed service offer for use in all circumstances.
  • Benefit from a 2 years commercial warranty as well as accidental damage coverage, fast replacement solutions and so much more.
  • Add your device to your account and activate VEEV CARE PLUS.
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Contact us

Can't find what you're looking for?

Contact our customer service at 0800 292 292

Customer service hours
Monday to Friday8am to 10pm
Saturday8am to 10pm
Sunday8am to 10pm
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