Friends Smoking the IQOS 3 Multi

VEEV SUPPORT

  • How to use your VEEV?

    Follow these steps to learn how to use your VEEV device.

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  • Online self-diagnostic

    Get support to fix your VEEV device with our online VEEV self-service tool in a few steps.

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VEEV web App

Discover all the connected features of the VEEV web app.

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Frequently asked questions

We are here to help. Get the support you need to solve issues with your VEEV.

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Get more support with VEEV Care Plus

  • A guaranteed service offer for use in all circumstances.
  • Benefit from a 2 years commercial warranty as well as accidental damage coverage, fast replacement solutions and so much more.
  • Add your device to your account and activate VEEV CARE PLUS.
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Contact us

Can't find what you're looking for?

Contact our customer service at 0800 292 292

Customer service hours
Monday to Friday8am to 10pm
Saturday8am to 10pm
Sunday8am to 10pm
OTHER WAYS TO CONTACT US