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We Care

This website contains information about our products such as electronic cigarettes and liquids containing nicotine, and we need your age to make sure that you are an adult in Italy who would otherwise continue to smoke or use nicotine products. Our electronic cigarettes and liquids containing nicotine are not an alternative to quitting and are not designed as cessation aids. They are not risk free. Nicotine is highly addictive. Only for use by adults and not recommended for those who do not smoke. Please visit the “Important”page of this website for further risk information.

First steps with VEEV.

VEEV next to a laptop
How to use VEEV - video

How to use your VEEV.

1. Prepare.
Remove the seal tab before using the VEEV pod.

2. Insert.
Insert the VEEV pod into your VEEV device. A quick vibration and light pulse will confirm the VEEV pod is correctly inserted.

3. Use.
Press the button for 1 second to turn on the device for first use. Once the lights stop pulsing, they will become constant white and show the battery level. You can start vaping.

4. Turn off.
If you don’t use your VEEV device, it will automatically turn off after 3 minutes to save battery. Alternatively, you can turn off your VEEV by pressing the button for 1 second until it vibrates, and the lights turn off.

Now that’s Vaping Made Right.

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How to register on VEEV

How to register on VEEV.

Discover what is age verification during registration process and how it works.

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VEEV in three colors

That’s not all. There’s more useful information in our VEEV User Guide.

Our VEEV User Guide will let you delve deeper into how your device works and how to use it.

Download our VEEV User Guide. Download our POD Guide.

Care you can count on.

There are several ways you can reach us.

  • Facebook Icon

    Facebook

    Visit our Facebook page and chat with one of our experts.

  • Store Icon

    In Store

    Visit any of our VEEV stores in Italy.

  • Phone Icon

    Phone

    Sometimes you might just hear a human voice. We get it. Talk with one of our VEEV experts by calling 800 22 60 42.

  • Email Icon

    Send us an email

    Write to us. Our inbox is never too full.

  • Live Chat Icon

    Let's chat

    Chat to our VEEV experts in real time. They’re available every day from 9AM to 8PM. Just give them a message and they’ll say hello within seconds.

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    Look through our FAQs

    Your question might have already been asked before. Browse our FAQs to see if there’s an answer waiting for you.

This product is not risk free and provides nicotine, which is addictive. Only for use by adults who would otherwise continue to smoke or use other nicotine products.