Please note this website is intended for Italy. In order to ensure compliance with local legal requirements we need to redirect you to the country you are located in.
CONTINUE
First steps with VEEV.
How to use your VEEV.
1. Prepare.
Remove the seal tab before using the VEEV pod.
2. Insert.
Insert the VEEV pod into your VEEV device. A quick vibration and light pulse will confirm the VEEV pod is correctly inserted.
3. Use.
Press the button for 1 second to turn on the device for first use. Once the lights stop pulsing, they will become constant white and show the battery level. You can start vaping.
4. Turn off.
If you don’t use your VEEV device, it will automatically turn off after 1 minute to save battery. Alternatively, you can turn off your VEEV by pressing the button for 1 second until it vibrates, and the lights turn off.
Now that’s Vaping Made Right.
That’s not all. There’s more useful information in our VEEV User Guide.
Our VEEV User Guide will let you delve deeper into how your device works and how to use it.
Care you can count on.
There are several ways you can reach us.
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Facebook
Visit our Facebook page and chat with one of our experts.
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In Store
Visit any of our VEEV stores in Italy.
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Phone
Sometimes you might just hear a human voice. We get it. Talk with one of our VEEV experts by calling 800 22 60 42.
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Send us an email
Write to us. Our inbox is never too full.
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Let's chat
Chat to our VEEV experts in real time. They’re available every day from 9AM to 8PM. Just give them a message and they’ll say hello within seconds.
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Look through our FAQs
Your question might have already been asked before. Browse our FAQs to see if there’s an answer waiting for you.
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