Why age verification?
VEEV is a product intended only for adults who smoke and/or use nicotine products. Sale to minors is prohibited. For this reason, we not only require proof of age before accessing the site, but we also verify you are of legal age at the time of purchase.
For this reason, we have implemented a simple age verification process on veev-vape.com.
How does camera age verification work?
To confirm that you are the minimum age required to purchase on veev-vape.com, we will perform an age verification using facial analysis. The process takes just a few seconds, and the images are not stored or used to identify you.
1. Preparation
Before you begin, follow these instructions:
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Find a well-lit area
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Remove any covering
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If you wear glasses, you can keep them on
Remember to allow camera access when prompted by your browser.
2. Position your face exactly within the frame
Align your face within the on-screen frame.
When your face is positioned correctly, the system can capture the image as accurately as possible.
Ensure that only you are in the frame and no other people are present.
The instructions shown above the frame will guide you step by step.
3. Remain still for verification
Once your face is correctly positioned, remain still for a few seconds.
- If a button appears, tap it to proceed.
- Alternatively, the system will proceed automatically. Remaining still will ensure more accurate recognition.
Stay still to ensure the process is successful.
You have up to 3 attempts to complete the camera-based age estimation.
Did the verification fail?
If all 3 attempts are unsuccessful, please contact our VEEV Customer Service at:
800 226 042
FAQ
Why is age verification required?
All our products are only for adult smokers or adults who would otherwise continue to smoke or use other nicotine products. Minors must not use or have access to tobacco or nicotine in any form. Preventing minors from accessing tobacco, nicotine products, and any devices or accessories related to their use is our top priority. For this reason, we have implemented an adult verification process on veev-vape.com.
How do I complete the age verification?
We ask you to show your face to your device's camera for quick age verification. Make sure there's only you in the frame and no other people. Images are not stored.
How many attempts do I have?
You have up to three attempts to successfully complete the verification. If this method fails, you can contact our VEEV Customer Service at 800 226 042.
What should I do if I fail all available attempts?
If you are unable to complete the verification after the required number of attempts, please contact our VEEV Customer Service for assistance at 800 226 042.
Is my data safe?
Yes. The process is quick and fully encrypted; for age verification using facial analysis, images are not saved and will not be used to identify you.
How long does the verification take?
The result is provided in a few seconds.