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This website contains information about smoke-free products.
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By checking this box, I accept the and acknowledge that this site contains information about products containing nicotine and may only be viewed by persons over the legal smoking age – by checking this box you are also confirming that you are a smoker (or user of other nicotine products) of legal age in your province or territory of residence. Any personal data about you will be used as described in our Privacy Notice.

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PMI smoke free products are not an alternative to quitting and are not designed as cessation aides.
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For general inquiries and self-service device troubleshooting for IQOS and VEEV, visit our Support Page.
Otherwise, our Care Team is happy to assist through Live Chat, email, phone, or social media direct messages.