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Free returns for 30 days
Have you changed your mind about your order?
You have 30 days from when your order is delivered to exercise your right of free withdrawal.
Do you want to return only part of your order?
No problem! You can choose to make a partial return by simply indicating which products you wish to return when contacting us.
How to request a return
Want to return a product? You can do so in 4 easy ways:
By phone
Call our toll-free number
800 22 60 42
and communicate your decision. We'll ask you for some information about your order
(as per the return form) and email you all the return instructions.
We will contact you to provide the necessary instructions for returning your product.
Write to us at servizioclienti@veev-vape.com indicating:
- Name and surname
- Email address
- Order number
- Type and quantity of products to return
We will contact you to provide the necessary instructions for returning your product.
Online from your veev-vape.com profile
Log in to your account on veev-vape.com, go to the returns section and follow the instructions step by step.
After your request, we'll contact you as soon as possible to explain how to return the product and where to ship it. You'll also receive everything via email.
Online form
Fill out this form with the required information. You will receive an email confirming receipt of your cancellation request, containing the details of the request, and we will contact you to provide the necessary instructions for returning your product.
Registration