Is my mobile device or desktop compatible with the VEEV device?

Compatibles device or desktop

Non compatibles mobile device

The VEEV device is compatible with most popular phones and tablets.

iPhones

For iPhones, make sure your phone is running on iOS 11 or higher. Please note that iOS 13.4 has major Bluetooth® issues which can cause problems with iOS device connectivity.

In order to connect your VEEV device to your iPhone, you’ll need to download the Bluefy browser from the App Store.

Android Phones

For Android phones, make sure your phone is running on version 6.0 or higher and that geo-location is turned on. In order to connect your VEEV device to your Android phone, you’ll need Google Chrome, version 79 or higher from the Play Store.

Some devices can meet connexion issues :

• Huawei P10

• Huawei P20

• Huawei P20 Lite E

• Samsung Galaxy A8

Please note that Lenovo A1000 Phone and Xiaomi Mi A1 do not support Bluetooth® connections.

Desktop Device Compatibility

You can also connect your VEEV device using a desktop computer. You can do this either via Bluetooth® or using a USB cable. To get started, go to www.veev-vape.com, log in to your account and access “My Devices.” Select your VEEV device to connect it.

PC Computers

When connecting via Bluetooth®, you’ll need Windows 10 and Google Chrome, version 70 or higher.

When connecting via USB cable, you’ll need Windows 10 and Google Chrome, version 89 or higher.

Mac Computers

When connecting via Bluetooth®, you’ll need Google Chrome, version 56 or higher.

When connecting via USB cable, you’ll need Google Chrome, version 89 or higher.