What should I do if my VEEV device is not working?

In the event of any issue, please reset your device:

1.Press the button for 10 seconds, then release

2.A few vibrations and blinking lights will confirm the reset of the device

3.The device will first switch off and then switch on

If the above reset procedure does not resolve the issue, please, contact our Customer Support via:

•Phone: 0 800 292 292
Monday to Friday from 8 AM to 8 PM
Saturday from 9 AM to 7 PM
Sunday closed
•E-mail: serviceclient@veev-vape.com

For more information, click here

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Prohibition on the sale of vaping products to minors under the age of 18

Proof of majority of the buyer is required at the time of the online sale

CODE DE LA SANTÉ PUBLIQUE, ART. L3513-5 ET R.3515-6

This product is not risk free and provides nicotine, which is addictive. Only for use by adults who would otherwise continue to smoke or use other nicotine products.

Please enter your date of birth to confirm you are an adult user of nicotine or tobacco products.

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Year

This website contains information about products without combustion and we need your age to make sure that you are an adult in France who would, otherwise, continue to smoke or use nicotine products.

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